Description

As an IT Manager you will:

Become an expert and have the ability to train co-workers regarding company specific software

Serve as the initial point of contact and will gather and analyze information about the users issues to answer basic questions about installation, operation, configuration, customization, and usage.

Determine the best way to resolve all related system problems

Provide technical support of hardware, systems, sub-systems and applications as the IT Manager

Assist with navigating around application menus with the ability to remote into customers computers

Troubleshoot network connectivity issues on a corporate network

Required qualification for IT Manager:

Bachelor’s Degree in Computer Science or Information Technology or work experience equivalent to required education

5+ years managing an IT department

2-3 years experience in a help desk or desktop role is a plus

Working knowledge of office, office 365, Window 7/10 and Could System

Experience with Plex and Solidworks is a plus

Understanding of Windows server 2012 and 2016

Experience working with a service desk ticketing system

Experience working with Active Directory and understanding corporate networks, ip addressing, subnetting and basic router functionality

Requirements

Must Haves:

Leadership Skills

Office 365

Windows Server 2012, Windows Server 2016

Windows 10

What would make you stick out above the rest:

Plex ERP Experience